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Case study · SaaS

Multi-tenant SaaS analytics platform

A subscription analytics product with workspaces, role management, billing and embeddable dashboards.

Monitor displaying a dark analytics dashboard with chartsSaaS
Category
SaaS
Industry
Technology
Platforms
Web application, REST API
Technologies
Next.js, FastAPI, PostgreSQL, AWS

01

Business problem

A validated internal reporting tool needed to become a product that many customers could sign up for, configure and pay for on their own.

02

Solution

A multi-tenant architecture with workspace isolation, subscription plans, self-serve onboarding and a super-admin console.

03

Result

A launch-ready SaaS product: customers can sign up, invite their team and subscribe without any manual setup.

Scope

What we built

  • Tenant and workspace management
  • Plans, trials and subscription billing
  • Dashboard builder and saved reports
  • Team roles and invitations
  • Super-admin console and usage analytics

Approach

  1. Step 1

    MVP scope first

    We separated what was needed to charge the first customer from what could follow in later releases.

  2. Step 2

    Tenancy from day one

    Data isolation and per-tenant configuration were part of the initial data model.

  3. Step 3

    Automated delivery

    A CI/CD pipeline and staging environment made weekly releases routine.

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