Case study · B2B
B2B ordering and vendor portal
A dealer ordering portal with account-specific pricing, approvals and order tracking, linked to inventory.
B2B- Category
- B2B
- Industry
- Manufacturing
- Platforms
- Web application, Mobile-responsive
- Technologies
- Next.js, NestJS, MySQL, Docker
01
Business problem
Dealer orders came in by email and phone. Pricing varied by account, and order status questions consumed the sales team's time.
02
Solution
A self-service portal where dealers see their own pricing, place orders, track dispatch and download invoices.
03
Result
Dealers order and check status themselves, approvals follow a defined workflow, and the sales team works from one order queue.
Scope
What we built
- Dealer accounts with tiered pricing
- Catalogue, cart and repeat orders
- Credit limits and approval workflow
- Dispatch tracking and invoices
- Admin console and reporting
Approach
- Step 1
Pricing rules modelled properly
Account-level price lists and discounts are handled by the system rather than by exception.
- Step 2
Integration over duplication
Stock and invoice data sync with the existing inventory system instead of being re-entered.
- Step 3
Adoption planned in
Dealer onboarding materials and a phased invite process supported the switch from email.
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